We give a face to a website. Yours. Revolution in online trading.
The brand new era of on-line sales is here. Talk to your customers face-to-face and improve your results and profit.
This is the Livesale communication panel that can be easily integrated into any contents. Namely your website presentation, application, mobile website, or specially tailored contents.
Try co-browsing, a shared contents viewing experience. You and the operator see the same contents, significantly improving communication.
for a maximum customer communication comfort, LiveSale offers three connection options
Client contact digitization
Which company does not wish to have the transactions of its dealers completely recorded in digital form? Customer contact digitization is a frequently used term and very familiar to us.
Thanks to a sophisticated environment you have an immediate overview of all transactions from any location, at almost any time and including measurable statistics.
LiveSale offers many benefits, the main ones including
A determined customer does not need any advice. We mostly influence undecided customers who hesitate with their decision. They do not understand the product or service, or the solutions are too complex for them and they need to be ensured that everything is in order. There is a huge potential in such customers and we have the greatest success in such cases. Conversions range around tens of percent.
We offer the same personalized service in an online environment as the one delivered at a point of sale. The inability to get fast answers to questions results in billions in sale losses of each and every day. Using video calling, we achieve much higher customer satisfaction ratings than in case of text chats.
When a customer is given a correct explanation of the added value of a more expensive product and its benefits, he often chooses a more expensive solution. During shopping, the purchase of accessories is also largely neglected, so the customer buys them later or also elsewhere. Thanks to Livesale there is an average order value increase of up to 25-35%.
Many essential financial costs arise due to the return of most types of goods. If the customer passes through assisted sales, the percentage of returned goods is significantly lower. The reason being the client had received expert advice.
Psycho-social effects of face to face contact together with secondary sales tools during video calls, allow salesmen to induce trust and a better relationship with the customer throughout the shopping session and to close the sale.
Prices and services of vendors are arranged. Thanks to the fact that we deal with customers in real time, we can customize our offer and thereby we do not lose an interesting sale.
Fill in the contact form and we will contact you.
Or directly call us to consult a solution tailored to your needs.
+420 777 767 655